Corporate/Limousine Booking
For corporate-related or limousine bookings, please email us at corporate@primecar.com.sg.
Feedback
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Seating Capacity
Four-Seater Configurations
4 adults
3 adults + 2 children
2 adults + 3 children
1 adult + 4 children
Six-Seater Configurations
6 adults
5 adults + 2 children
4 adults + 3 children
3 adults + 4 children
2 adults + 5 children
1 adult + 6 children
Note: Infants carried in arms are not considered in passenger count. 3 children below 12 y/o (and who are not infants) are counted as 2 children.
Lost & Found
In the unfortunate event that you have misplaced your belongings during a trip, Prime Taxi will do our best to assist you in recovering your lost items.
Please file your Lost Report through the online form here. 👈
Once the item has been located, you may visit our office (5 Benoi Place, Singapore 629926) during office hours to retrieve your item. Alternatively, you may request for our taxi driver to deliver the item, but please be reminded that the metered fare will be applicable.
In accordance to Land Transport Authority’s guidelines, all recovered items will only be kept for 3 months. Should the items be unclaimed, they will be donated to the Salvation Army or Red Cross.
Receipt Request
In the event that you require replacement taxi receipts, Prime Taxi will provide the official receipts upon request.
Please file your Receipt Request through the online form here. 👈
For corporate entities, please be advised that Prime Taxi has separate receipts for different forms of payment. Please refer to the images here for examples.
Please also note that service fees will apply on cashless payment, and will not be reflected on their respective receipts.
- NETS – $0.30 fee NETS on top of taximeter fare
- Credit Cards – 10.9% on taxi meter fare. The service fee is broken down to 10% admin fee, and 9% GST applied on the admin fee.
Customer Charter
For a pleasant ride on board our taxis, please kindly observe the following:
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Do advise our driver of any preferred route to your destination upon boarding the taxi.
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Do pay the correct fare in full, including booking fees or any other related charges.
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For cash payment, do inform our driver in advance if you only have cash denomination $50 or larger with you, so that the driver can ensure there is sufficient change at the end of the journey.
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Do ask for other modes of payment (e.g. credit card – please note that an administrative charge is applicable for credit card payments) or ask our driver to send you to a convenient cash withdrawal machine should you anticipate payment issues before arrival at your destination.
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Secure your pets in your hand carry or cage. For religious or medical reasons, some drivers may turn down rides with pets onboard.
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Do not consume food, litter, smoke, or vandalize our taxi. Please keep the car clean for the next passenger.
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Please check that you have not left any of your personal belongings when disembarking from the taxi.
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Kindly note that while our drivers may assist with luggage, they are not mandated to do so due to safety or medical reasons; nor are they expected to carry luggage beyond the reasonable capacity of the storage facilities of the vehicle.
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Do ask for a printed receipt at the end of your trip.
Lost Report
Please ensure that all required fields (*) are completed. Inaccurate information will be rendered invalid.
Lost & Found
Receipt Request
Please ensure that all required fields (*) are completed. Inaccurate information will be rendered invalid.
Receipt Request
