Receipt Request

In the event that you may require replacement taxi receipts, Prime Taxi will separately provide the official receipts for your usage.

Please call our call centre at (65) 6778 0808, and providing the following information:

• Contact details
• Date & time of the trip
• Taxi vehicle number
• Colour of taxi
• Pick-up address
• Taxi fare amount
• Other relevant information (if any)

For corporate entities, please be advised that Prime Taxi has separate receipts for different forms of payment. Please refer to the images here for examples.

Please also note that service fees will apply on cashless payment, and will not be reflected on their respective receipts.

• NETS – $0.30 fee NETS on top of taximeter fare
• Credit Cards – 10.8% on taxi meter fare. The service fee is broken down to 10% admin fee, and 8% GST applied on the admin fee.

Alternatively, you may also submit a request by completing the form below.

Please ensure that all required fields (*) are completed. Inaccurate information will be rendered invalid.

Lost Report

In the unfortunate event that you have accidentally misplaced your belongings during a trip, Prime Taxi will do our best to assist you in recovering your lost items.

Please contact us at (65) 8182 9284 for Lost & Found assistance, and kindly provide the following information:

• Contact details
• Date & time of trip
• Taxi vehicle number
• Colour of taxi
• Pick-up and destination addresses
• Description of the misplaced item
• Other useful information (if any)

Once the item has been located, you may visit our office (5 Benoi Place, Singapore 629926) during office hours to retrieve your item. Alternatively, you may request for our taxi driver to deliver the item, but please be reminded that the metered fare will be applicable.

In accordance to Land Transport Authority’s guidelines, all recovered items will only be kept for 3 months. Should the items be unclaimed, they will be donated to the Salvation Army or Red Cross.

Alternatively, you may also submit a report by completing the form below.

Please ensure that all required fields (*) are completed. Inaccurate information will be rendered invalid.