Get Started
We’re the first environmentally-friendly taxi fleet introduced to Singapore.
Prime’s green fleet of taxis not only provided greater comfort and fuel efficiency, but was also a big step for the transport sector towards environmental sustainability.
Quick Links
Taxi Fare
Learn more about our fares.
Feedback
Share your feedback with us.
Receipt Request
Submit a receipt request for your ride.
Lost & Found
Left something in your ride?
About Us
Learn more about how we started, what drives us, and what makes Prime a lasting brand for over 40 years+.
Latest News
Find out about our latest announcements or promotions for driver recruitment.
Supplement your income with Prime!
Find out how you can maximize your earnings when you drive with us today.
Driver Testimonials
“Prime is always helpful and understanding – they solve my problems and give me peace of mind while I drive.”
– Annie, Prime Taxi Driver
“Prime Taxi has good, fast, and friendly servicing – especially the quality workshop. It is easy to find help for anything.”
– Watson, Prime Taxi Driver
Feedback
Prime Taxi values your feedback. Please ensure that all required fields (*) are completed. Inaccurate information will be rendered invalid.
Receipt Request
In the event that you may require replacement taxi receipts, Prime Taxi will separately provide the official receipts for your usage.
Please call our call centre at (65) 6778 0808, and providing the following information:
- Contact details
- Date & time of the trip
- Taxi vehicle number
- Colour of taxi
- Pick-up address
- Taxi fare amount
- Other relevant information (if any)
For corporate entities, please be advised that Prime Taxi has separate receipts for different forms of payment. Please refer to the images here for examples.
Please also note that service fees will apply on cashless payment, and will not be reflected on their respective receipts.
- NETS – $0.30 fee NETS on top of taximeter fare
- Credit Cards – 10.8% on taxi meter fare. The service fee is broken down to 10% admin fee, and 8% GST applied on the admin fee.
Alternatively, you may also submit a request by completing the form below.
Please ensure that all required fields (*) are completed. Inaccurate information will be rendered invalid.
Lost Report
In the unfortunate event that you have accidentally misplaced your belongings during a trip, Prime Taxi will do our best to assist you in recovering your lost items.
Please contact us at (65) 8182 9284 for Lost & Found assistance, and kindly provide the following information:
- Contact details
- Date & time of trip
- Taxi vehicle number
- Colour of taxi
- Pick-up and destination addresses
- Description of the misplaced item
- Other useful information (if any)
Once the item has been located, you may visit our office (5 Benoi Place, Singapore 629926) during office hours to retrieve your item. Alternatively, you may request for our taxi driver to deliver the item, but please be reminded that the metered fare will be applicable.
In accordance to Land Transport Authority’s guidelines, all recovered items will only be kept for 3 months. Should the items be unclaimed, they will be donated to the Salvation Army or Red Cross.
Alternatively, you may also submit a report by completing the form below.
Please ensure that all required fields (*) are completed. Inaccurate information will be rendered invalid.